48734 Teaching Methodology in Higher Education Вопросы методики преподавания в вузе 2227-8591 53 Study of specialists' verbal behavior as an important component of the course "Language and ethics of business communication" Изучение особенностей речевого поведения специалиста – важная составляющая курса «Язык и этика делового общения» Stychishina Ludmila P. Peter the Great St. Petersburg Polytechnic University 30 11 2014 3(17) 434 439

Verbal behavior of speech determines the professional competence of a person. Knowing the rules of verbal behavior and understanding its national and gender-sensitive features help in establishing contacts in business communication. We consider the requirements for speech behavior in business collaboration, national and gender characteristics of verbal behavior of a specialist as an important and necessary component of the course "Language and ethics of business communication."

 verbal behavior gender and national characteristics business contacts communication communication barriers professional characteristic